I am always inspired by people and organizations who aren’t willing to sit around and let everyone else dictate their future.  Game changers know that they can utilize products, services and ideas to shape and own their markets.  Here’s a television interview that I did recently on Game Changers. What can you do to change the game in your industry and give yourself a competitive advantage? Are You a Game Changer? from Sam Silverstein on Vimeo.

SIX STEPS TO BETTER CHANGE MANAGEMENT In a theology class at a major university a professor told her students that each week they would study a different piece of ancient text. On Monday, the professor would give her interpretation of the text, and on Wednesday, one of the students would give their interpretation of the same text.The professor would then drill the student unmercifully. Students began to panic with the thought of being chosen. One Monday the professor presented her ideas and thoughts on the weekly text assignment. One of the students, Joe, took copious notes. On Wednesday Joe was…

Quality is required. There is no longer a question of whether or not to implement a quality program. You must have one to survive. Yet, many are failures. The question is why? Quality is like any other business process. It must be managed to be successful. Too often, a business will spend all of its resources on the quality program (TQM, CIP, and other three letter acronyms) and nothing on managing for results. Management is where the good ideas get implemented. Management makes change happen. Quality requires a process of change. Change is disruptive and therefore, humans will resist change…

Values, veneration and vision are the three elements of quality leadership. Used individually, your organization can expect to see a minor impact. Used together, these concepts create a powerful synergistic force that can turn failing organizational environments into profitable and marketable companies. This synergistic force is the difference between the organization that will be going out of business and the one that will dominate and lead the industry into the next millennium. Using values, veneration and vision, you can create a synergy within your company that will enable your employees to achieve higher levels of productivity, better morale, improved customer…

Where would you like to be in six months? One year? Two years? How do you get there? The first step is to clearly define what it is you want to achieve. The next step is to determine what you will have to change to get to where you want to be. Sound easy? Well, it can be. If change is the catalyst that helps us grow and achieve at a higher level, then knowing what we want and creating the target is what activates the catalyst of change. I refer to these targets as primary desires. Once we recognize…

Change is the essence of progress and in order to have growth at work and in our personal lives we need to be willing to commit to change. However, change can only be initiated as the result of a primary desire. Lasting change is possible only when the need and desire for change is both understood and internalized. People will not change until they are ready to change. No one can force you to change. No one can start the process of change for you, except yourself. As human beings, we have the ability to change anything and anytime we…